The Gateway Community and Technical College Library provides a number of reference and research assistance services. These services are available in person, over the phone, via email, over instant messenger, or through a research consultation.

Information Desks

Reference and research assistance is provided at each GCTC Library Information Desk. In-depth reference and research assistance is available through a Research Consultation.

Phone
Morning/Afternoon
Charlene McGrath (Edgewood): 859-442-4162
Jeremy Berberich (Boone): 859-442-1682
Lauren Lintz (Covington): 859-442-4148

Evening
Ian Fry (Covington): 859-442-1697
Sheila Gray (Edgewood): 859-442-4157

Instant Message a Gateway Librarian!!

This service is typically available Monday through Thursday 8 AM - 8:00 PM and on Friday from 8 AM - 4 PM. This service is intended to assist you with brief research questions. If you have a lengthy or involved question, you may be asked to email us or to schedule a research consultation.

Instant Message a NKU Librarian

When a Gateway Librarian is unavailable, research assistance via Instant Messenger is available to GCTC students, faculty, and staff through Northern Kentucky University. Patrons needing in-depth reference and research assistance should contact a GCTC Librarian for a Research Consultation.

Chat with an NKU Library

24 hour Instant Messenger Reference is available through AskWhyKy.org.

 

 

Email Reference

Reference and research assistance is provided via email. Email messages are generally answered within 24 hours. In-depth reference and research assistance is available through a Research Consultation.

Charlene McGrath (Edgewood):charlene.mcgrath@ kctcs.edu
Jeremy Berberich (Boone): jeremy.berberich@kctcs.edu
Lauren Lintz (Covington): llintz0001@kctcs.edu

Research Consultation

In-depth reference and research assistance is provided for extensive assistance to students, faculty and staff. Research Consultations can be scheduled to help assist with research strategies, techniques and library resources. Research Consultations can also include basic library resources and services overviews.

Consultations can be scheduled by contacting a GCTC Librarian.